RDU Parking - Driving Revenue and Adoption Through Targeted Digital Campaigns
Industry
Technology
Challenge
RDU faced the dual challenge of boosting revenue from its parking services and increasing adoption rates in a competitive market with numerous transportation alternatives.
Results
The digital strategy yielded exceptional outcomes, including a 2400% increase in conversions, a 93% reduction in cost per conversion, an 18.1% decrease in cost per click, and an 18% growth in the A18-34 demographic.
Key Product
Premier Parking, Economy Lots, Park & Ride Services
The hyper-targeted approach to both messaging and audience segmentation proved crucial to the campaign's success, allowing for more relevant communications with potential customers.
John Doe
Chief Marketing Officer, RDU
About your Customer
Raleigh-Durham International Airport (RDU) operates multiple parking services to accommodate various traveler needs and preferences. Their offerings include premier parking options, economy lots, and park & ride services. Parking revenue represents a significant portion of the airport's non-aeronautical income, making it crucial for RDU's financial health and sustainability.The Challenge
Raleigh-Durham International Airport (RDU) needed to increase revenue from its parking services in a highly competitive market. The airport also faced the challenge of driving higher adoption rates among travelers who might choose competing services.
The Solution
RDU implemented a digital strategy centered on hyper-targeted search and Performance Max campaigns. This approach focused on message and audience segmentation. The campaign's success was bolstered by the hyper-targeted approach to both messaging and audience segmentation. John Doe, Chief Marketing Officer at RDU, stated, 'The hyper-targeted approach to both messaging and audience segmentation proved crucial to the campaign's success, allowing for more relevant communications with potential customers.'
The Results
The campaign delivered exceptional results, including a 2400% increase in conversions and substantial gains in efficiency. Key metrics showed a 93% decrease in cost per conversion and an 18.1% reduction in cost per click. Additionally, the campaign achieved an 18% year-over-year growth in the A18-34 demographic.