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RDU Parking - Driving Revenue and Adoption Through Targeted Digital Campaigns

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Industry

Technology

Challenge

RDU faced the dual challenge of boosting revenue from its parking services and increasing adoption rates in a competitive market with numerous transportation alternatives.

Results

The digital strategy yielded exceptional outcomes, including a 2400% increase in conversions, a 93% reduction in cost per conversion, an 18.1% decrease in cost per click, and an 18% growth in the A18-34 demographic.

Key Product

Premier Parking, Economy Lots, Park & Ride Services

2400%
Conversion Increase
-93%
Cost Per Conversion
-18.1%
Cost Per Click
18%
A18-34 Growth

The hyper-targeted approach to both messaging and audience segmentation proved crucial to the campaign's success, allowing for more relevant communications with potential customers.

John Doe

Chief Marketing Officer, RDU

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About your Customer

Raleigh-Durham International Airport (RDU) operates multiple parking services to accommodate various traveler needs and preferences. Their offerings include premier parking options, economy lots, and park & ride services. Parking revenue represents a significant portion of the airport's non-aeronautical income, making it crucial for RDU's financial health and sustainability.

The Challenge

Raleigh-Durham International Airport (RDU) needed to increase revenue from its parking services in a highly competitive market. The airport also faced the challenge of driving higher adoption rates among travelers who might choose competing services.

The Solution

RDU implemented a digital strategy centered on hyper-targeted search and Performance Max campaigns. This approach focused on message and audience segmentation. The campaign's success was bolstered by the hyper-targeted approach to both messaging and audience segmentation. John Doe, Chief Marketing Officer at RDU, stated, 'The hyper-targeted approach to both messaging and audience segmentation proved crucial to the campaign's success, allowing for more relevant communications with potential customers.'

The Results

The campaign delivered exceptional results, including a 2400% increase in conversions and substantial gains in efficiency. Key metrics showed a 93% decrease in cost per conversion and an 18.1% reduction in cost per click. Additionally, the campaign achieved an 18% year-over-year growth in the A18-34 demographic.

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